AI Automation

We build AI-powered workflows that take repetitive, rules-heavy work off your team — sorting enquiries, drafting replies, updating records and producing reports.

The problem

Skilled people spend hours copying data between tools, answering the same questions and chasing updates. The work is necessary, but it is slow, error-prone and hard to scale.

Our solution

We map the workflow, identify the steps AI and automation can handle reliably, and build a system that connects your existing tools. People stay in control of decisions; the system handles the routine.

What is included

  • Workflow mapping and automation opportunities review
  • AI classification, summarisation and drafting steps
  • Integrations with CRMs, email, forms, spreadsheets and chat tools
  • Human review steps where accuracy matters
  • Error handling, logging and alerts
  • Documentation and handover

How we deliver AI Automation

  1. Map

    Document the current workflow and where time is lost

  2. Design

    Choose the tools and define where AI is and isn't used

  3. Build

    Implement and test with real examples

  4. Launch

    Roll out gradually with monitoring

  5. Improve

    Refine prompts, rules and integrations over time

Technology we use

Chosen per project for reliability, cost and long-term maintainability.

  • OpenAI API
  • Anthropic Claude API
  • Make
  • Zapier
  • n8n
  • Python
  • REST APIs
  • webhooks

Frequently asked questions

Do we need to replace our current tools?

Usually not. Most automations connect the tools you already use through their APIs or integration platforms.

What happens when the AI gets something wrong?

We design review steps and fallbacks for tasks where errors matter, and log every run so issues can be traced and fixed.

Is our data used to train AI models?

We use provider settings and API plans that do not use your data for model training, and we only send the data each step needs.

Related services

AI Development

Integrate AI into websites, applications, workflows and business systems.

Web Development

Fast, responsive, conversion-focused websites and web applications.

AI Tools & Micro-SaaS

Build focused tools and software products that solve specific problems.

Have a project in mind?

Tell us which task eats the most time in your week.